Privacy Policy
Last updated: April 5, 2026
1. Information We Collect
When you purchase or use Grok Image Compression, we collect:
- Account information: Name, email address
- Payment information: Processed securely by Stripe. We do not store credit card numbers.
- License and activation data: License key, hardware fingerprint, operating system, GPU model
- Usage data: Activation and deactivation events, login timestamps
2. How We Use Your Information
- To provide and manage your software license
- To process payments and manage subscriptions
- To send transactional emails (purchase confirmations, account notifications)
- To enforce license terms and prevent abuse
- To provide customer support
3. Third-Party Services
We use the following third-party services to operate:
- Stripe: Payment processing (Privacy Policy)
- Postmark: Transactional emails (Privacy Policy)
- Cloudflare: Hosting and security (Privacy Policy)
4. Cookies
We use session cookies to authenticate logged-in users. These cookies are strictly necessary for the service to function and do not track you across other websites.
5. Data Retention
We retain your account and license data for as long as your subscription is active. After cancellation, we retain records as required for legal and accounting purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at info@grokcompression.com.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
8. Contact
For questions about this policy, contact us at info@grokcompression.com.